AFFILIATE TERMS AND CONDITIONS (SICK SALLY AFFILIATE PROGRAM)

Last updated: 19th January 2026
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These Affiliate Terms and Conditions (the “Affiliate Terms”) govern your participation in the SickSally affiliate program (the “Program”). These Affiliate Terms are a legally binding contract between you (“Affiliate”, “you”, “your”) and Operation Profits Ltd (“we”, “us”, “our”). By applying to, enrolling in, or participating in the Program, you confirm that you have read, understood, and agree to be bound by these Affiliate Terms.
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If you do not agree to these Affiliate Terms, you must not participate in the Program.
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IMPORTANT: Operation Profits Ltd is the merchant of record for all customer purchases. Affiliates are not resellers and have no authority to bind us or make commitments on our behalf.
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1) DEFINITIONS
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For the purposes of these Affiliate Terms:
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“Affiliate Link” means the unique tracking URL we provide to you for referral tracking.

“Affiliate Account” means your affiliate dashboard/account (if applicable) used to access Program assets and reporting.

“Commission” means referral fees payable to you under Section 7.

“Customer” means an end user who purchases from us.

“Qualified Purchase” means an eligible purchase that meets the conditions in Section 7.

“Second-Tier Commission” means commission paid to an Affiliate based on Qualified Purchases generated by an affiliate they referred into the Program, as set out in Section 7.

“Program Materials” means our marketing assets, brand guidelines, trademarks, logos, images, copy, and other materials we make available for affiliate promotion.

“Service” means our products and services offered under the SickSally brand (including software and digital products).

“Prohibited Content” means content or placements that are unlawful, misleading, deceptive, infringing, defamatory, hateful, discriminatory, pornographic, or otherwise objectionable, or that violates platform policies.
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2) PROGRAM ENROLMENT, APPROVAL, AND ELIGIBILITY
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Eligibility. You must be at least 18 years old and capable of entering into a binding contract to participate in the Program. You represent and warrant that any information you provide to us is accurate and up to date.
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Approval. Participation in the Program is subject to our approval in our sole discretion. We may accept or reject any application for any reason (including where we believe your marketing methods, audience, positioning, or content may create compliance or brand risk).
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Account security. You are responsible for all activity on your Affiliate Account and for maintaining the confidentiality of any login credentials. You must notify us promptly of any unauthorised use.
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3) INDEPENDENT CONTRACTOR STATUS; NO AUTHORITY
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You are an independent contractor and not our employee, agent, partner, or legal representative. You have no authority to (and must not) bind us, incur obligations on our behalf, make representations or warranties on our behalf, or hold yourself out as having any such authority.
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You are solely responsible for your own business expenses, taxes, registrations, and compliance obligations.
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4) HOW THE PROGRAM WORKS (AFFILIATE-ONLY; NOT A RESELLER PROGRAM)
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Affiliates promote the Service by referring prospective customers to us using Affiliate Links. Customers purchase directly from Operation Profits Ltd. We set pricing, process payments, deliver access, and provide support and onboarding to Customers.
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Affiliates do not:

• take payment from Customers;

• set prices or discount the Service without our prior written permission;

• provide official support on our behalf; or

• represent themselves as the merchant of record.
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5) REQUIRED AFFILIATE DISCLOSURES AND COMPLIANCE OBLIGATIONS
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5.1 Legal and regulatory compliance
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You must comply with all applicable laws, regulations, codes, and guidance in every territory where you promote the Service, including (without limitation):

• US FTC endorsement and testimonial rules (clear and conspicuous affiliate disclosure);

• UK advertising rules and applicable ASA/CAP guidance (ads must be obviously identifiable and relationship disclosed);

• privacy, data protection, and e-marketing laws (including GDPR/UK GDPR where applicable, CAN-SPAM, and any SMS/telemarketing rules);

• and all platform policies (Meta, Google, YouTube, TikTok, LinkedIn, email service providers, etc.).
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5.2 Mandatory affiliate disclosure
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You must clearly and conspicuously disclose your affiliate relationship whenever you promote the Service in a way that could influence a purchasing decision. This includes social posts, videos, livestreams, blogs, emails, ads, and direct messages.
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Your disclosure must be:

• placed where it is easy to notice (not hidden in a footer or behind a “more” link);

• in plain language (e.g., “I earn a commission if you buy through my link”); and

• repeated as needed (e.g., in video descriptions and within the video itself where appropriate).
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5.3 No misleading claims; substantiation
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You must not make misleading, deceptive, or unsubstantiated claims about the Service. This includes (without limitation):

• “guaranteed” results, guaranteed sales, or guaranteed revenue;

• claims that imply a typical outcome unless you can substantiate that it is typical;

• claims that imply customers cannot lose sales or that the Service eliminates risk;

• false scarcity or false urgency;

• and testimonials or reviews that are fabricated or materially edited to mislead.
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If you use testimonials, they must reflect genuine experiences and you must disclose any material connections (including commissions, free access, or other incentives).
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5.4 Consent and lawful use on sales calls
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Where your marketing references use of the Service on calls, you must not encourage or instruct prospective customers to use the Service in any way that violates applicable laws (including laws relating to consent, privacy, recording, or processing of communications). Customers remain responsible for their compliance, but your promotional content must not encourage unlawful behaviour.
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6) MARKETING RULES (ACCEPTABLE USE) AND PROHIBITED CONDUCT
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6.1 Acceptable promotional methods
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You may promote the Service through lawful, transparent marketing methods, including content marketing, reviews, email to consented lists, webinars, and paid advertising, provided you comply with these Affiliate Terms and applicable laws and platform rules.
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6.2 Prohibited conduct (strictly prohibited)
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You must not (and must not attempt to):
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Spam and unsolicited outreach: send unsolicited bulk email, SMS, or messages; scrape contact lists; buy lists for outreach; or violate anti-spam laws and platform rules.
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Deceptive practices: use misleading claims, fake reviews, fabricated testimonials, misleading screenshots, deceptive redirects, link cloaking intended to mislead, or bait-and-switch tactics.
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Brand impersonation: create pages, accounts, domains, or ads that impersonate us, imply you are “official,” or could confuse Customers into believing you are Operation Profits Ltd or SickSally.
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Trademark/domain misuse: register or use domains, subdomains, social handles, or ad accounts that include “SickSally” or confusingly similar variants without our written permission.
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Unauthorised discounts/coupons: offer coupons, rebates, refunds, or “special deals” unless we have explicitly authorised them in writing.
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Cookie stuffing and tracking manipulation: engage in cookie stuffing, forced clicks, iframe stuffing, automatic redirection, adware/toolbars, or any practice that manipulates attribution.
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Unauthorised scraping or automation: scrape our website, content, landing pages, or Customer data; or use automated means to harvest or extract data without permission.
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Prohibited placements/content: advertise or promote the Service on websites or channels that contain Prohibited Content or that violate applicable laws or platform policies.
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Brand-bidding and search restrictions (if applicable): bid on our brand name, trademarks, or confusingly similar keywords in paid search, or run ads that appear to be operated by us, unless we give written permission.
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No reverse engineering or competitive misuse: use any Program Materials, content, or access to create competing products, benchmark a competitor, or otherwise engage in competitive misuse.
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We may request that you stop or modify any campaign or content at any time, and you must comply promptly.
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7) COMMISSIONS, ATTRIBUTION, AND PAYMENT TERMS
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7.1 Commission rates
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Direct commissions: You will earn a 20% commission on Qualified Purchases attributable to your Affiliate Link.
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Second-tier commissions: You will earn an additional 5% second-tier commission on Qualified Purchases attributable to Affiliate Links of affiliates you directly refer into the Program (subject to the conditions in Section 7.6).
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7.2 Tracking and attribution
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Tracking is performed using unique Affiliate Links. A purchase is attributable to you only if the Customer uses your Affiliate Link and the purchase is correctly recorded in our tracking systems. You acknowledge that tracking is not error-proof and may be affected by factors outside our control (including cookie settings, browser privacy controls, device changes, ad blockers, network settings, link sharing, and platform restrictions).
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We will make reasonable efforts to operate the tracking system, but we do not guarantee that every referral will be tracked or attributed. Our tracking records will be the definitive basis for commission calculations, unless we determine (in our discretion) that there has been fraud, manipulation, or an obvious system error.
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7.3 Qualified Purchases (eligibility)
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A “Qualified Purchase” must meet all of the following:

• it is a genuine purchase made directly from Operation Profits Ltd (merchant of record);

• it is correctly tracked and attributed to your Affiliate Link;

• it is not cancelled, refunded, reversed, disputed, or charged back;

• it is not fraudulent (as determined by us); and

• it complies with these Affiliate Terms and all applicable laws and platform rules.
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7.4 Exclusions (no commission)
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No commissions are payable on:

• refunds, chargebacks, reversals, or cancelled transactions;

• fraudulent or suspicious transactions;

• transactions where attribution is manipulated or obtained through Prohibited Conduct;

• purchases made by you using your own Affiliate Link (“self-referrals”), unless we approve in writing; and

• purchases that violate these Affiliate Terms.
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7.5 Hold period and payout schedule
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Commissions are subject to a hold period of 30 days after month end to allow for verification, fraud checks, and payment dispute windows. After the hold period, eligible commissions become payable in the next payout cycle.
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Minimum payout threshold: We only pay commissions once your payable balance reaches $100. Balances under $100 will roll over to the next period until the threshold is met.
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Payment method: Payout method(s) will be as made available by us from time to time. You are responsible for ensuring your payout details are accurate.
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7.6 Second-tier commission conditions
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Second-tier commissions apply only where:

• you referred the affiliate directly into the Program using the method we designate;

• the referred affiliate remains active and compliant; and

• the underlying transactions are Qualified Purchases.
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We may cap, modify, or discontinue second-tier commissions for future periods with notice, but any accrued and payable amounts will be honoured subject to these Affiliate Terms.
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7.7 Taxes and reporting
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You are responsible for all taxes, duties, and filings arising from commissions you receive. We may require tax documentation (for example, W-9/W-8BEN or equivalent) and may withhold payments if documentation is incomplete or where required by law.
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7.8 Right to withhold; set-off; clawback
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We may withhold, delay, set-off, or reverse commissions where we reasonably suspect fraud, policy violations, tracking manipulation, or non-compliance with these Affiliate Terms. If commissions have already been paid and we later determine they were earned through prohibited or non-compliant activity, you agree to repay those amounts on demand, and we may offset them against future commissions.
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8) PRICING, MERCHANT OF RECORD, CUSTOMER SUPPORT, AND REFUNDS
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Merchant of record: Operation Profits Ltd is the merchant of record and processes all Customer payments.
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Pricing control: We set pricing and may change pricing at any time. You must not advertise prices that are inaccurate, outdated, or not authorised by us.
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Support and onboarding: We handle official Customer support and onboarding. You may provide general information or your own guidance, but you must not represent that you are our support team or that you can make binding commitments on our behalf.
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Refund policy / no guarantees: The refund policy is as set out in our Terms of Service (including our digital delivery and non-refundable provisions, to the fullest extent permitted by law). You must not promise refunds, guarantees, outcomes, or special arrangements beyond what we offer in writing.
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9) BRAND, TRADEMARKS, AND PROGRAM MATERIALS
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9.1 Limited licence
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We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Program Materials solely to promote the Service during your participation in the Program and only in accordance with these Affiliate Terms and any brand guidelines we provide.
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9.2 Restrictions
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You must not:

• modify our logos or brand assets (except resizing without distortion);

• use our marks in a way that implies partnership, endorsement beyond the affiliate relationship, or official representation;

• register or use any confusingly similar marks, domains, or social handles; or

• use Program Materials after termination.
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All goodwill arising from your use of our marks inures to our benefit.
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10) CONFIDENTIALITY
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You may receive non-public information about the Service or Program (including pricing strategy, launch plans, conversion data, internal documentation, or roadmap information) (“Confidential Information”). You agree to keep Confidential Information confidential and to use it only as needed to perform under these Affiliate Terms. You must not disclose Confidential Information to any third party without our prior written consent.
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11) DATA PROTECTION AND PRIVACY
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You are responsible for your own compliance with privacy and data protection laws as they apply to your marketing activities (including how you collect, use, and store personal data for your own campaigns).
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You must not represent that you can speak on our behalf regarding our privacy practices. You must direct Customers to our Privacy Policy for information about how we handle personal data.
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You must not share, sell, or misuse any Customer data you receive in connection with the Program.
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12) TERM, TERMINATION, AND EFFECT OF TERMINATION
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12.1 Term
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These Affiliate Terms begin when you are accepted into the Program and continue until terminated.
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12.2 Termination by us
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We may suspend or terminate your participation in the Program immediately, with or without notice, if we reasonably believe you have breached these Affiliate Terms, violated applicable laws or platform rules, harmed (or could harm) our brand, or engaged in fraud, chargeback abuse, tracking manipulation, or Prohibited Conduct.
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We may also terminate the Program or your participation for convenience with notice.
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12.3 Termination by you
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You may leave the Program at any time by notifying us.
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12.4 Effect of termination
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Upon termination, you must immediately:

• stop using Affiliate Links and Program Materials;

• remove or update promotions that include our marks or links, as requested; and

• cease representing yourself as a participant in the Program.
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Accrued commissions remain subject to the hold period, minimum payout threshold, verification, and these Affiliate Terms. Commissions may be forfeited where earned through non-compliance, fraud, or prohibited activity.
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13) INDEMNITY
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To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Operation Profits Ltd, its directors, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or connected with:

• your marketing, advertising, representations, or disclosures (or failure to disclose);

• your breach of these Affiliate Terms;

• your violation of any law, regulation, or platform policy;

• any content you publish, including claims and testimonials;

• or your misuse of Program Materials or our intellectual property.
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14) DISCLAIMERS AND LIMITATION OF LIABILITY
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No warranties. The Program and Program Materials are provided “as is” and “as available.” We disclaim all warranties to the fullest extent permitted by law.
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Limitation of liability. To the fullest extent permitted by law, we will not be liable to you for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, goodwill, data, or business opportunity, arising out of or relating to the Program or these Affiliate Terms.
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Our total aggregate liability to you for all claims relating to the Program will not exceed the total commissions paid to you in the three (3) months preceding the event giving rise to the claim.
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Nothing in these Affiliate Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for fraud or fraudulent misrepresentation.
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15) GOVERNING LAW AND JURISDICTION
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These Affiliate Terms (and any dispute or claim arising out of or in connection with them, the Program, or their subject matter) are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, except that if you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in your home courts.
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16) CHANGES TO THESE AFFILIATE TERMS
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We may update these Affiliate Terms from time to time. Changes will be effective when posted (or as otherwise specified). If changes materially affect your rights or obligations, we may take additional steps to notify you. Your continued participation in the Program after changes are posted constitutes acceptance of the updated Affiliate Terms.
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17) CONTACT INFORMATION
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If you have any questions about these Affiliate Terms or the Program, contact us at:
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Operation Profits Ltd
Email: [email protected]
Address: 6 Woolston Avenue, Letchworth Garden City, Hertfordshire, England. SG6 2ED
Company number: 15311132